Returns & Exchanges
We want you to love your routine, so if you're not happy with your order, we offer a 30-day return policy for a full refund or exchange. Simply reach out to our team and we'll help you find a product that works better for your skin.
Initiate Your Return
Log into your account or visit our returns portal with your order number and shipping zip code to start the process.
Print Your Label
After submitting your request, a prepaid shipping label will be generated for you to download and print at home.
Pack Your Products
Place the items you wish to return in their original packaging or any sturdy mailer, being sure to include the packing slip.
Ship and Track
Drop your package off at any authorized carrier location; once we receive it, your refund will be processed within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing